Accessibility

This accessibility statement applies to the Visit Glasgow website, https://www.visitglasgow.com. This website is run by Glasgow Life.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

- change colours, contrast levels, and fonts using browser or device settings

- zoom in up to 400% without the text spilling off the screen

- navigate most of the website using a keyboard or speech recognition software

- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

- some links do not have a name that accurately describes the purpose

- an embedded third-party form has text and focus contrast issues, and issues with inputs and error messages not assisting screen reader users

Feedback and contact information

What to do if you cannot access parts of this website

If you need information on this website in a different format like large print, easy read, audio recording or braille:

email info@glasgowlife.org.uk

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on email: info@glasgowlife.org.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Glasgow Life is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with WCAG 2.2 AA.

Non-accessible content

Non-compliance with the accessibility regulations

Some links do not have a name that accurately describes the link purpose due to the use of title attributes. This fails WCAG 2.2 success criterion 2.4.4 Link Purpose (In Context).

The embedded newsletter form has issues with insufficient text and focus colour contrast, an error message not programmatically associated with an input, and an input whose purpose cannot be programmatically determined

What we’re doing to improve accessibility

We will review at the use of link titles as part of our ongoing content review process.

We will explore ways of improving the embedded newsletter form as part of continuous improvement.

Preparation of this accessibility statement

This statement was prepared on 10 November 2025. It was last reviewed on 10 November 2025.

This website was last tested on 7 November 2025 against the WCAG 2.2 AA standard.

The test was carried out by Storm ID.

An automated evaluation of all pages was completed using Playwright and Axe.

Manual evaluation, code inspection, and using assistive technologies was completed on a representative sample of web pages. The sample consisted of each template type, pages with a broad range of available interface components, as well as a randomly selection of pages.

Review with assistive technology was completed using the following tools and browsers:

- NVDA and Chrome on Windows

- VoiceOver and Safari on both MacOS and iOS

- Talkback and Chrome on Android