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Cookie Policy

Cookie Policy

Find out what cookies are and how they are used on this website

Last updated: 12-07-2023

Like many websites, (the Service) uses small files called cookies to help provide the best possible online experience for you.

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies ?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies.

Persistent cookies continue to exist after you finish your website visit. They are eventually deleted, often after 6 months or longer. They are used to help the Service recognise when you return so that it can remember things like your preferences, or who you are.

Session cookies are deleted automatically soon after you finish your website visit, usually within 30 minutes. They are used to help the Service to remember the status of your current visit, for example, a session ID might be stored to ensure you remain logged in.

You can remove cookies from your device at any time, and your device will automatically delete expired cookies.

Types of cookies

Cookies can be set in two ways – some are set by the Service itself. Others are set by other services which may be used bring enhanced functionality.

First-party cookies: These cookies are set directly by the Service. Only the Service can read them.

Third-party cookies: These cookies are set by other digital services and are accessible only by those digital services. For example, if a webpage contains an embedded YouTube video, YouTube may set its own cookies to enable the video to work correctly. Some cookies are set by services used to provide a better experience for you. For example, Google Analytics is a common service used to understand how users interact with websites so the website owners can make improvements, so the website is easier to use. Some cookies are set by services for advertising purposes. For example, and advertising platform may set a cookie so that it recognises a user across different websites. It is not the Service which sets these third-party cookies.

We categorise cookies based on how they are used and help you to make broad choices about which cookies you allow us to set.

Strictly Necessary cookies

These cookies let you use all the different parts of the Service. Without them, the Service cannot be provided. They are sometimes called “strictly necessary” cookies.

Some examples of how we use these cookies are:

To remember your preferences (for example, whether you have given your consent for cookies to be set)

Remembering security settings that affect access to certain content, for example, whether you are logged in.

Functional cookies

These cookies might be used to provide functionality.

For example:

enabling embedded video

remembering that you have visited the site before so that messages for new visitors are not repeated to you

Performance Preferences cookies

These help us make sure that the website is working properly and fix any errors.

Any performance cookies we use collect anonymised data to protect your identity. We do not collect any data on age, gender, sex, political or religious beliefs, nationality, or postcodes through cookies.

Personalised marketing cookies

Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.

Cookies are widely used in online advertising. Neither the Service nor its advertising partners can gain personally identifiable information from these cookies.

The cookies we set:

Strictly Necessary cookies

These essential cookies do things that are required for the website to function. They always need to be on.


Data Stored



Cookie Control

User’s cookie preference

aims to prevent cookies from being placed on a user's computer until they have given their explicit consent via an affirmative act

90 days

Performance Preferences cookies

Performance cookies are used to measure the performance of our website and make improvements. Your personal data is not identified.


Data Stored




The client ID is stored in the Google Analytics cookie

enables a service to distinguish one visitor from another

2 years


The data collected including the number of

visitors, the source where they have come from, and the pages visited in an anonymous


This cookie is installed by Google Analytics.

The cookie is used to store information of how visitors use a website and helps in creating an

analytics report of how the website is doing.

24 hours


These cookies are used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website.

This cookie is used to throttle request rate.

These are third party cookies that are placed on your device to allow us to use the Google Analytics service.

1 minute


User Id

For google analytics, used to distinguish users and sessions.

2 years



To store number of service requests.




To store time of visit.




Works alongside __utmb cookie to calculate how long visit takes.



keeps track of where the visitor came from

This is a campaign cookie used by Google Analytics to store campaign information.

6 months


Used to store visitor-level custom variable data.

Used to create a custom user segment. This string is then passed to the Analytics

2 years

Personalised marketing cookies

We work with advertising partners to show you ads for our products and services across the web. You can choose whether we collect and share that data with our partners below.


Data Stored




store and track visits across websites.


3 months


store campaign information




Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimising advertisement and for efficient retargeting.




store and track conversions



What are your choices regarding cookies?

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, you can do this for any website by visiting the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

At the end of this cookie policy, we provide a mechanism for you to accept or refuse cookies for the Service. Using this method rather than your browser’s in-built blocking will enable you to block categories of cookies but keep others active. This will help you to preserve the functionality of the site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

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